How to Complain

Please contact the editorial team for any issues with our content

• If you notice a factual inaccuracy on SurreyLive that does not directly relate to you, please email surreylive@reachplc.com

• To submit a letter for publication, please email tms-surreyadvertisereditorial@reachplc.com

• If you have any general concerns or comments about any item on SurreyLive that you would like to bring to the editor's attention, please email surreylive@reachplc.com

• You can also write to Surrey Advertiser Group, Stoke Mill, Woking Road, Guildford, Surrey, GU1 1QA .

If you have a problem getting your copy of your local paper, please email distributors@reachplc.com

If you have have a technical issue with the website or mobile website, please email surreylive@reachplc.com

If you have an issue with the electronic edition for tablets, please email tms-surreyadvertisereditorial@reachplc.com

If you have an issue with a competition please email surreylive@reachplc.com

Reach PLC is a member of and is regulated by IPSO, the Independent Press Standards Organisation. We adhere to the Editors’ Code of Practice as enforced by IPSO who are contactable for advice at

• IPSO, ​Gate House, 1 Farringdon Street, London, EC4M 7LG​

• Website: http://www.ipso.co.uk

• Email: advice@ipso.co.uk

• Telephone: 0300 123 2220

If you have an issue about how SurreyLive has written about you personally or has treated you and wish to make a formal complaint over a potential breach of the Editor's Code of Practice, please see Reach PLC's Complaints Policy and Procedure here https://www.reachplc.com/complaints-policy